Refund Policy: Effective June 17, 2026

Because our products are custom-printed for each customer at the time they are ordered, we cannot offer refunds or accept returns to customers unsatisfied with the products they receive unless an error was made in fulfilling your order or your item is damaged or misprinted when you receive it.

If you receive an item that is damaged, misprinted, or if we made an error in fulfilling your order, you must contact us by email within seven (7) days of the date on which your order is delivered.  We cannot accept returns or process refunds (if permitted by these Terms) unless we receive your email at lordofskullsstudio.com. In response to your request, we may require you to provide additional information or photographs to verify the damage, misprint or error. In some cases we may require that you return the damaged, misprinted or erroneous item to us.

Your purchase price will include the price of the product(s) ordered plus any applicable sales and regional tax.  Sales tax is based on the shipping address and the sales tax rate in effect at the time your order is processed.  In jurisdictions where we do not collect and pay sales tax, you may be obligated to pay a use tax.  We make no representations or warranties regarding the imposition of use tax in connection with any purchase made on the site and we are not liable for any use tax or for your failure to report and/or pay use tax.  You are responsible for determining whether use tax may be due in your jurisdiction, and, if necessary, reporting and/or paying use tax.

Hellpocalypse reserves the right to cancel or refuse to process an order if we reasonably believe that the order placed is fraudulent, unauthorized, illegal or we believe that the order violates the Terms of Service.  We take these measures to protect our customers and ourselves from fraud and other unauthorized or illegal activity. If we decide to cancel or decline an order, we may do so at any time in our fulfillment process (including after you receive an order confirmation). We reserve the right to limit or cancel orders that, in our sole and exclusive discretion, contain pricing errors or other inaccuracies that lead us to believe that the order was processed by fraudulent means. If we cancel your order after your payment is processed and before any items of your order have be produced, we will issue a full credit or refund to your original payment method. Any payments for the cost of items that have been produced after an order has been canceled in this manner are un-refundable.

NOTE: Prices may not include VAT or other international Sales Tax. Our sales levels do not reach the limits required to collect and remit taxes in most countries. You may be responsible to pay a customs fee or duty on your order when your package is delivered depending on your country's international sales laws.  

Privacy Policy

Effective Date: June 17, 2026

Hellpocalypse ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information obtained through our website.

Information We Collect

We collect only the information that you voluntarily provide to us, such as when you contact us via email, complete a form, or place an order through our website.

The information we collect may include:

  • Name

  • Email address

  • Phone number

  • Shipping and billing addresses

  • Payment information

  • Any other information you choose to provide

How We Use Your Information

We use the information you provide to:

  • Respond to your inquiries and requests

  • Process and fulfill orders

  • Provide customer support

  • Communicate with you regarding your purchases or inquiries

  • Improve our products, services, and website experience

We do not sell, rent, or trade your personal information to third parties.

Information Sharing

Your information will only be shared when necessary to fulfill your request or complete a transaction, such as processing payments or shipping orders. We may also disclose information when required by law or to protect our legal rights.

Your Rights and Choices

You may contact us at any time to:

  • Request access to the personal information we hold about you

  • Correct or update your information

  • Request deletion of your information

  • Ask questions or express concerns regarding our privacy practices

  • Opt out of future communications from us

To exercise these rights, please contact us using the information provided on our website.

Data Security

We take reasonable precautions to protect your personal information both online and offline.

Sensitive information, such as payment details, is transmitted using secure encryption technologies and protected through industry-standard security measures. Access to personal information is restricted to authorized personnel who require it to perform specific job functions. Information is stored on secure systems designed to prevent unauthorized access.

While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

Orders and Payments

When placing an order, you may be required to provide contact information, billing information, shipping details, and payment information. This information is used solely to process transactions, fulfill orders, and contact you if issues arise with your purchase.

Cookies

Our website may use cookies and similar technologies to enhance your browsing experience.

Cookies help us:

  • Recognize returning visitors

  • Improve website functionality

  • Remember user preferences

  • Analyze website usage and performance

The use of cookies is not linked to personally identifiable information unless you voluntarily provide such information. You may disable cookies through your browser settings; however, some features of the website may not function properly.

Policy Updates

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and the revised version will become effective immediately upon posting.

Contact Us

If you believe we are not complying with this Privacy Policy or if you have questions regarding our privacy practices, please contact us using the contact information provided on our website. Or email: lordofskullsstudio@gmail.com

mail:

LOS

PO Box 265

Colton, CA 92324

CALIFORNIA USERS AND RESIDENTS

If any complaint with us is not satisfactorily resolved, you can contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834 or by telephone at (800) 952-5210 or (916) 445-1254.